Dear Potomac Shores Homeowners,
We are pleased to announce that the Potomac Shores Board of Directors has successfully negotiated a bulk internet renewal contract with Verizon Fios. This new agreement increases the base internet speed for all homes to 1 Gigabit, and the upgrade is included in your HOA fees. Homeowners will no longer need to pay Verizon Fios an additional fee for 1 Gigabit service.
As of December 30, 2024, all active end-user accounts within Potomac Shores were systematically updated to the new contracted 1 Gigabit data service. No action is required on your part to begin enjoying these upgraded speeds, as all accounts have been updated with the increased speed and corresponding discount.
If you notice any billing discrepancies on your Verizon Fios invoice in 2025, such as charges for 1 Gigabit service, please contact Verizon Fios directly at 1-800-501-1172 to resolve the issue.
Please note that there are eight service addresses that could not be upgraded to 1 Gigabit service due to outdated equipment in their homes. These residents have been contacted directly and will need to call Verizon Fios at 1-800-501-1172 to request an equipment upgrade.
Thank you for your attention to this matter, and we hope you enjoy the enhanced internet service!